Why are messages from Champdogs not delivered to my external email inbox ?

Some email servers may flag some emails from Champdogs as spam and not deliver them to your external email inbox as expected.

Follow the instructions below to give yourself the best chance of receiving your emails from Champdogs :

1. Check you have entered your email address correctly.
   • Click Here to update your Email Address (opens in a new window)
2. Check your Junk Mail folder
   • Mark any emails you find from Champdogs as "Not Junk"
3. Add champdogs.co.uk to your email safe senders or white list.
   • BT Internet Safe Sender Instructions (external link opens in a new window)
   • Gmail Whitelist Instructions (external link opens in a new window)
   • Hotmail Safe Sender Instructions (external link opens in a new window)
4. Send a test email and verify your email address is now working.
   • Send Test Email (opens in a new window)
5. Contact Champdogs Admin if your email test email still does not arrive.
   • Contact Champdogs Admin (opens in a new window)

Unfortunately even after performing the above steps you may still not receive all your messages in certain circumstances. As an example we know at least one ISP will silently delete emails with the word "bitch" in the subject without notifying either the sender or receiver.

We would therefore recommend you check your Champdogs Mailbox regularly as our internal system reliably delivers all messages.